Tag : userexperience

The Customer is in Control

Now this may sound a little strange, but the reality of any web site is that the visitor (and potential customer) has to be in control of the entire process. If they aren't in control, then they are going to feel like they are being rail-roaded,...

Perfect Design Does Not Mean a Perfect Web Site

In the old media industry (print) all you really had to do was get the design right.   Follow the rules and your design would sing. However the web is not print - bet you have heard that before. Designing a web site is more than just a...

So what is this User Experience Lark

You may or may not have heard of the term User Experience.  I bet you are thinking -  what is this User Experience and how does it relate to my web site. Remember when you used to go to your favourate cafe, they would remember your name,...