Tag : user research

Dept of Mines and Petroleum – Comprehensive Review

The Department of Mines and Petroleum (DMP) approached radharc looking for a solid direction and confirmation of the user experience issues with the core of their website. Together with the DMP we first off looked at the strategic level of...

Seeing the Truth of Customer Research

Customer research is very important, you really need to know your customers needs and what they are thinking.  However if the research isn't correctly executed it can have a negative effect. Even the big guys can make this mistake.  Last week...