Selected Case Studies of My Work

My project focus is on the user experience, usability and accessibility.  I deal with aspects of a project between the graphical design and development, such as the redevelopment of navigation systems, making web sites easier to use.

This is a sample of the scope of my expertise:

PetRescue – The Emotional Journey

The Before and After designs for PetRescue

The journey for PetRescue started a few years ago, with a casual conversation at a Leederville coffee shop, slowly it became on an ongoing project that’s often been constrained by time and budgetary resources during the time period.

Dept of Mines and Petroleum – Comprehensive Review

Department of Mines and Petroleum conducted an extensive usability review

The Department of Mines and Petroleum (DMP) approached radharc looking for a solid direction and confirmation of the user experience issues with the core of their website.

Moving for a basis of only internal knowledge we expanded the research base from a strategic direction to task based specifics from collaboration of the relevant audience industries. Finalising with a a clear direction for areas of improvement on the site with an overall clarity of the audience requirements.

Ensuring Accessibility for GSCWA

Part of the Genetic Support Council of WA Logo

The Genetic Support Council of WA (GSCWA) approached our Principal, Gary Barber, with a concern. They were considering a redesign of their existing website, and  they didn’t want to end up with another inaccessible unusable site. They needed to ensure, their large and diverse audience with  genetic conditions would be forgotten in the design and development process.

This is where we stepped in to fill the gap as the avocate for their users and the level of accessibility required.

Scitech – Review & Analysis Comes First

Scitech web site and part of the usability report

Scitech has a reasonably detailed website but they lacked the clarity of direction and understanding of the site’s audience.

They elected to review their site, instead of starting the usual web design process – throwing out the existing site and redesigning, without a review of the current issues.

Records & Information Management Careers

 Records and Information Management Careers Home Page

This site started from very simple idea; just a seed of an idea that the client had.

An idea to build a career site to promote the records and information management industry and it’s benefits to high school leavers as well as people changing careers in their mid twenties.

EPA – Helping them move forward

Environmental Protection Authority Usability Review

Environmental Protection Authority (EPA) approached us with a web site in the final stages of development.

At this point in time the EPA had a reasonable investment in the new web site. As one would expect, this was not without some reasonable level of expectation that the site would meet all the level of it’s requirements of the EPA, their stakeholders and customers.

Norgifieds – IA on a budget

Norgified
The Norgifieds is an interesting project as it not generally the type of site that people think they would need an information architect for.

Options 21 – trading education specialists

Options 21

Options21 are share and options trading education specialists; they have a unique aspect to their business in that it is totally online. Every aspect of their business reflects a very modern viewpoint of the information age. They have embraced and have taken into account the dramatic cost savings of operating their business online from accounts, crm and service delivery. This has allowed them to increase their customer service delivery to a highly personalised level.

West Coast Tafe – reworking the architecture

West Coast Tafe WA
West Coast Tafe approached us with a series of issues on where to place the content, and the navigation of their upcoming new web site. The major requirement was for the content to be findable by current and prospect students, however all this had to be delivered in a shorter than usual timeframe.

Challenger TAFE – taking the complete picture

Challenger Tafe WA

The previous Challenger Institute of Technology web site was couched in a legacy web site. With a site structure and navigation that was making it impossible for even the incumbent staff to find any information concerned, let alone the audience.

We knew time was short, so looking into our bag of designer tricks, we decide to use a rapid design and development process.

Theta for Life – distinct audience focus

Theta for Life

As a business Theta Healing presented a number of unique opportunities in terms of web design and development. The nature of this web site is appealing to a very distinct audience with a high degree of emotional attachment. This presented a number of issues in the visual design and presentation on the sensitive nature of the topic of supplementary healing.