You may or may not have heard of the term User Experience. I bet you are thinking – what is this User Experience and how does it relate to my web site.

Remember when you used to go to your favourate cafe, they would remember your name, the barista would even know your coffee order, and would often make it up for you with just a nod. The wait staff would chat away and even tell you of exclusive specials that were not on the boards or menu. You would swear the servings you got were bigger too. Over all you’re not just visiting a cafe, you were visiting old friends. It’s just a pleasant experience, somewhere you would recommend to others.